These are the people that make Toronto Cosmetic Surgery Institute run smoothly.
The staff at the Toronto Cosmetic Surgery Institute have been carefully selected as the best in their respective fields. They have years of experience working in the Cosmetic Surgery industry and have all the requisite professional certifications. The Toronto Cosmetic Surgery Institute has a very thorough recruitment process to ensure the highest quality patient care, and each applicant must pass Dr. Jugenburg’s stringent screening requirements before being hired. Some of the criteria staff must fulfill are as follows:
- Board certification in their specialty
- Membership in their respective professional association
- Basic and Advanced Cardiac Life Support
- Continuing Medical Education to keep up to date with the latest advances in Medicine
Meet The Team
DR. MARTIN JUGENBURGSurgeon
Dr. Jugenburg obtained his undergraduate degree in Molecular Genetics and Molecular Biology at the University of Toronto, where he continued to study Medicine before beginning training at one of the world’s top Plastic and Reconstructive Surgery programs located in Winnipeg, Canada.
Following this training, Dr. Jugenburg was chosen from a world-wide pool of applicants to complete a Fellowship in Plastic and Reconstructive Surgery at one of the world’s most prestigious Cancer institutes, the Memorial Sloan-Kettering Cancer Center in New York City.
During this time, Dr. Jugenburg had the opportunity to learn from some of the best, most accomplished Plastic Surgeons in the United States.
KIM MCDONALD, RNManaging Director
Kim performs all our surgical consultations, although you will meet Dr. Jugenburg before your procedure. Kim has been consulting with Dr. Jugenburg since the opening of Toronto Cosmetic Surgery Institute, and ensures all your needs are taken care of, and all your questions are answered. Our patients love Kim’s warm and personable nature which make her an excellent source of comfort throughout your surgical journey.
Kim’s 20-year career in health care began when she became a Registered Nurse, graduating from Nursing School as Valedictorian. Kim furthered her career holding progressive positions at a variety of cosmetic and pharmaceutical companies, such as Allergan, the manufacturer of Botox, Juvederm, and Breast Implants. For over ten years her efforts were largely focused on the specialties of Dermatology and Cosmetic Surgery in her capacity as Territory Manager, Clinical Liaison, and most recently Medical Officer.
Kim is currently continuing her studies at the University of Toronto as a part-time student in the Master of Divinity Program at Victoria College. Her professional background, continued studies, and dedication to excellence, enhances our ability to provide some of the world’s most advanced Plastic Surgery procedures at our private, state-of- the-art surgical clinic located at the Fairmont Royal York Hotel in Toronto, Ontario.
NORA ROCHMANDirector of Administration and Patient Services
Nora oversees all administrative aspects of the clinic to ensure a smooth and hassle-free experience for all our patients. She will be your contact for all your pre-operative forms, lab work and other documents required before you can have your surgery. Nora eats, sleeps, and breathes Toronto Cosmetic Surgery Institute, so if you need anything answered she is your go-to girl![email protected]
VICTORIA COLE, RNOR Nurse
As our OR Nurse at Toronto Cosmetic Surgery Institute, Victoria makes sure that our operating room runs smoothly and efficiently. She will introduce you to the operating room on your surgical day and will ensure that you are comforted and calm right up until your anesthesia![email protected]
JESSICA FARAONE, RNClinic Nurse
Jessica will follow your recovery and work with Dr. Jugenburg to ensure you heal quickly and problem free. She is here to answer all your post-operative questions, prepare you for your surgery and guide you through your recovery. Jessica is a world traveller, so if you don’t see her when you visit the clinic she’s probably on another vacation![email protected]
ALIYA HAJEE, RNClinical Nurse
Aliya will follow your recovery and work with Dr. Jugenburg to ensure you heal quickly and problem free. She is here to answer all your post-operative questions, prepare you for your surgery and guide you through your recovery. You may remember Aliya as our CoolSculpting Nurse, she now oversees CoolSculpting with our new specialist Jovanna![email protected]
REBECCA HALLAdministrative Assistant
Rebecca's role is to make sure your visit to our clinic goes smoothly. She will chat with you over the phone before your consultation to make sure you are an ideal candidate as well as to make sure you are well prepared for your trip to the clinic.[email protected]
RAMEETHA UTHAYAKUMARPatient Coordinator
Rameetha oversees individual patient needs. She is your contact for all pre-operative forms, lab work and other documents required before your surgery. Rameetha is a patient favourite, who has helped many clients with their surgical journey![email protected]
SELENA LEVINEAdministrative Assistant
Selena’s role is to answer your surgical questions and concerns via email. She will chat with you over the phone before your consultation to make sure you are an ideal candidate as well as to make sure you are well prepared for your trip to the clinic. Selena is a maternal figure at the clinic and gives the best hugs![email protected]
MARJO PRUDENCIOAdministrative Assistant
Marjo is likely one of the first people you speak to when you contact our clinic. She oversees incoming phone calls, answers your emails and welcomes patients when they arrive in our clinic. Marjo is fluent in both English and French, so if you need a French speaking receptionist Marjo is your girl![email protected]
KAYLA MALCOLM-BROWNAdministrative Assistant
Kayla oversees incoming phone calls and welcomes patients when they arrive in our clinic. She is likely one of the first people you speak to when you contact our clinic. Kayla is our funniest receptionist, who will brighten your day with a smile or some dance moves![email protected]
JESSICA FARNWORTHAdministrative Assistant
She oversees incoming phone calls and welcomes patients when they arrive in our clinic. She is likely one of the first people you speak to when you contact our clinic. Jessica is our newest receptionist, and has quickly become a telephone favourite for her British accent![email protected]
JOVANNA MITCHELLCoolSculpting Specialist
Jovanna is our CoolSculpting specialist who is an expert in all things CoolSculpting. She will give you a complimentary 360-degree consultation, and answer all your questions prior to your treatment. She has been trained at Zeltiq Headquarters in San Francisco, CA to perform the best CoolSculpting treatment possible.[email protected]
MEGAN APASocial Media & Marketing Manager
Megan is most famous for her appearances on Dr. 6ix’s Snapchat. She runs all the social media accounts and edits the videos that you see on our YouTube page. She is the primary contact for all things media related at Toronto Cosmetic Surgery Institute. If you send a video of your pets to Dr. 6ix, she will respond![email protected]
MEAGAN DALECoolSculpting Specialist
Meagan is currently known on Snapchat as Meagan 2! She is in the operating room and follow up rooms with Dr. 6ix on most days in the clinic Snapchatting every moment. She is a recent graduate of Bishop’s University and hopes to become a plastic surgeon one day!
While we never hope to push them to their limit, our nurses are capable of handling any medical situation. The Toronto Cosmetic Surgery Institute employs nurses who are certified in Advanced Cardiac Life Support, and have trained and worked in hospital ICUs, Emergency Departments, and Operating Rooms. In fact, most of our nurses have worked in the Operating Room for over 10 years and have the knowledge and experience to provide you with the highest standard of care.
You will be in good hands while you are asleep. Anesthesia services are provided by the Anesthetist Group from Humber River Regional Hospital. This is a large group of highly trained and experienced, board-certified Anesthesia specialists with extensive experience in Cosmetic Surgery. Dr. Martin Jugenburg has worked with them for several years.
These specialists are experts at keeping you comfortable and pain free during your surgery. State of the art monitoring devices and their many years of experience with some of the most complex cosmetic surgery procedures ensure that you are in good hands while asleep.
We are always available to answer any questions, to see you and to talk to you. There is a live person reachable 24/7 to answer your questions or relieve your concerns.
It is this attention, in addition to the exceptional surgical care you receive from Dr. Jugenburg, that makes our team one of the best teams out there.
Stephanie was charge of our BRA DAY (Breast Reconstruction Awareness Day) set up in the Royal York Hotel this year. Here she is with Mary-Jo from Allergan who helped us and sponsored us for this event. Nora, Dr. Jugenburg, Rebecca, and Kim in the background.
Rebecca, Stephanie, and Sarah answer your emails, phone calls and get you checked in when you arrive at our clinic.